Terms & Conditions

1. Definitions

In these Terms & Conditions, the following terms carry the meanings set out here:

• "Kinfold" / "We" / "Us" / "Our" refers to Kinfold, a family communication and records organisation service, registered and operating from 214 Thanon Naresuan, Tha Wang, Mueang Phra Nakhon Si Ayutthaya, Ayutthaya 13000, Thailand.
• "Service" / "Services" refers to any of the three offerings provided by Kinfold: Co-Parenting Coordination Tools, Parenting Information Sessions, and Community Support Groups.
• "User" / "You" / "Your" refers to any individual who accesses, registers for, or uses any Service provided by Kinfold.
• "Content" refers to any materials, templates, documents, session notes, or information made available as part of a Service.
• "Agreement" refers to these Terms & Conditions together with any service-specific documentation provided at the time of enrolment.
• "Session" refers to a scheduled meeting, whether in-person or online, forming part of a Service.

2. Acceptance of Terms

By registering for, paying for, or attending any Service, you confirm that:

• You are at least 18 years of age, or the legal age of majority in your jurisdiction if higher.
• You have the legal capacity to enter into a binding agreement.
• You have read, understood, and agree to be bound by these Terms in full.
• Where you are registering on behalf of another person, you have authority to do so and that person is also bound by these Terms.

If you do not agree with any part of these Terms, you must not use our Services.

3. Service Description

Kinfold provides three distinct services related to family communication and household organisation:

• Co-Parenting Coordination Tools — access to digital organisational tools including shared calendars and message templates, with an initial setup session.
• Parenting Information Sessions — a structured series of educational group sessions on topics including routines, communication, and household organisation. These are informational in nature and do not constitute professional advice.
• Community Support Groups — facilitated peer group meetings held fortnightly over a six-month period. These are peer-led discussion spaces and do not constitute counselling, mediation, or any form of regulated professional service.

Services are available to individuals in Thailand and are delivered in the English language unless otherwise agreed. Kinfold reserves the right to modify service formats with reasonable notice to registered participants.

4. Registration & Accounts

Access to certain Services requires prior registration. When registering:

• You agree to provide accurate and current information including your name, contact details, and any other information reasonably requested.
• You are responsible for maintaining the confidentiality of any access credentials provided to you.
• You must notify Kinfold promptly if you become aware of any unauthorised use of your access or any breach of security.
• Kinfold may suspend or terminate account access if there are reasonable grounds to believe the account is being misused or that the information provided was inaccurate.

5. User Responsibilities

When using any Kinfold Service, you agree to:

• Engage respectfully with Kinfold staff, facilitators, and other participants at all times.
• Maintain the confidentiality of information shared by other participants in group settings.
• Use provided tools and materials only for their intended purpose — personal, non-commercial family organisation.
• Not record, photograph, or otherwise capture sessions or other participants without explicit written consent from all parties.
• Not share, reproduce, or distribute Kinfold's Content to third parties without prior written permission.
• Not use the Services to engage in any activity that is unlawful under Thai law or the laws of your jurisdiction.

Kinfold reserves the right to remove any participant from a group or session if conduct is deemed disruptive, disrespectful, or inconsistent with the above responsibilities. No refund will be issued in such circumstances.

6. Intellectual Property

All Content made available through Kinfold's Services — including session materials, templates, guides, and documentation — remains the intellectual property of Kinfold unless otherwise stated.

Kinfold grants you a limited, non-exclusive, non-transferable licence to use such Content for personal, non-commercial purposes during the period of your active Service enrolment. This licence does not permit:

• Reproduction or redistribution of materials to third parties.
• Commercial use of any Content.
• Modification, translation, or creation of derivative works without prior written permission.

Any feedback, suggestions, or input you provide to Kinfold may be used by Kinfold to improve its Services without any obligation to compensate you.

7. Payment Terms

All prices for Kinfold's Services are stated in Thai Baht (THB) and are as follows at the time of publication:

• Co-Parenting Coordination Tools: from ฿4,400
• Parenting Information Sessions: from ฿19,000
• Community Support Groups: from ฿34,000 per six-month period

Payment is due at the time of registration unless a payment arrangement has been agreed in writing with Kinfold. Accepted payment methods will be confirmed at the time of enrolment.

Cancellations and refunds: Requests to cancel must be made in writing to [email protected]. Cancellations made more than seven days before the first scheduled session may be eligible for a full refund. Cancellations made within seven days of the first session or after a Service has commenced are not eligible for a refund, unless Kinfold has cancelled or significantly altered the Service.

Kinfold reserves the right to adjust pricing for future enrolments with reasonable notice.

8. Service-Specific Terms

Co-Parenting Coordination Tools

• Access to tools is provided for the period agreed at enrolment. Access does not automatically renew.
• You are responsible for the accuracy of information entered into shared calendars and documents.
• Kinfold does not store or review the content of your personal calendar entries or documents beyond what is necessary for technical operation.

Parenting Information Sessions

• Sessions are educational and informational. They do not constitute legal, psychological, medical, or any form of regulated professional advice.
• Session materials are provided for reference; Kinfold does not warrant that any particular outcome will result from attendance.
• If you are unable to attend a scheduled session, please notify Kinfold in advance. Missed sessions are not automatically rescheduled.

Community Support Groups

• Group meetings are peer-facilitated discussion spaces. Kinfold's facilitator is not a licensed therapist, counsellor, or legal professional.
• Participants are expected to maintain confidentiality regarding what is shared by others in the group.
• Kinfold reserves the right to remove a participant from a group if their behaviour disrupts or harms the group environment.
• Group membership is non-transferable.

9. Disclaimers

Kinfold's Services are provided on an "as available" basis. While we take care to deliver Services as described, we do not warrant:

• That the Services will produce any particular outcome for you or your family.
• That the Content provided is suitable for your specific circumstances.
• That digital tools will be available without interruption or error at all times.

Nothing in the Services constitutes legal, financial, medical, psychological, or any other form of regulated professional advice. Users are encouraged to seek appropriate professional advice for their individual circumstances.

10. Limitation of Liability

To the fullest extent permitted by Thai law, Kinfold's total liability to you in connection with any Service shall not exceed the amount you paid for that specific Service.

Kinfold is not liable for any indirect, consequential, or incidental damages arising from your use of the Services, including but not limited to loss of data, relationship outcomes, or decisions made based on information provided in sessions.

Kinfold is not liable for circumstances beyond its reasonable control, including natural disasters, infrastructure failures, or government-imposed restrictions that prevent delivery of Services.

11. Indemnification

You agree to indemnify and hold Kinfold, its staff, and facilitators harmless from any claims, losses, damages, or expenses (including reasonable legal fees) arising from your breach of these Terms, your conduct during any Service, or your misuse of any Content or tools provided.

12. Termination

Either party may end participation in a Service by providing written notice. Kinfold may terminate your access without notice if you breach these Terms or engage in conduct that is harmful to other participants or staff.

Upon termination, your access to digital tools will cease. Any Content downloaded prior to termination remains subject to the usage restrictions in Section 6.

Sections 5, 6, 9, 10, 11, and 13 survive termination of this Agreement.

13. Dispute Resolution

These Terms are governed by the laws of Thailand. In the event of a dispute, both parties agree to first attempt to resolve the matter informally by contacting Kinfold in writing at [email protected].

If informal resolution is not achieved within 30 days, the dispute shall be referred to the courts of Phra Nakhon Si Ayutthaya Province, Thailand, which shall have exclusive jurisdiction.

Thai consumer protection laws, including the Consumer Protection Act B.E. 2522 (1979) as amended, apply to the extent relevant to your use of the Services.

14. General Provisions

• Entire Agreement: These Terms, together with any service enrolment documentation, constitute the entire agreement between you and Kinfold in relation to the Services.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force.
• Waiver: Kinfold's failure to enforce any provision does not constitute a waiver of its right to do so in the future.
• Assignment: You may not transfer or assign your rights under these Terms without prior written consent from Kinfold. Kinfold may assign its rights to a successor organisation.
• Notices: Formal notices from you to Kinfold should be sent in writing to [email protected] or to our registered address.

15. Changes to These Terms

Kinfold may update these Terms from time to time. When changes are made, the updated Terms will be published on our website with a revised "Last Updated" date. Significant changes will be communicated to registered users by email where possible.

Your continued use of any Service after the effective date of updated Terms constitutes your acceptance of those changes.

16. Contact

For any questions about these Terms, please contact us: